Reviews on NuFACE, What Owners Praise and Complain About
Medically reviewed by
4 independent reviewers
Andrew Conrad Barile, PT, DPT
Doctor of Physical Therapy (DPT) | Licensed Physical Therapist (PT) | CEO and Founder, Xtreem Pulse LLC
Read bio
Dr. Andrew Conrad Barile is a Doctor of Physical Therapy and the CEO and Founder of Xtreem Pulse LLC, the engineering company behind PureLift. He earned his Doctorate in Physical Therapy from Daemen College and is a licensed physical therapist.
He brings over two decades of clinical and entrepreneurial experience across physical therapy, craniosacral therapy and medical device innovation, built on a working knowledge of human anatomy and muscle physiology.
For PureLift LAB he reviews how current is delivered across all ten levels, from sub-sensory nanocurrent and skin-level microcurrent to motor-level EMS, and how the Infuse pass fits into the same ten-minute routine.
Bertica M. Rubio, M.D.
Board-Certified Physician, Dartmouth Medical School | Medical Director, Antiaging Regenerative Medicine Clinic
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Dr. Bertica M. Rubio is a board-certified physician and Medical Director of the Antiaging Regenerative Medicine Clinic in Redlands, California. She earned her Doctor of Medicine from Dartmouth Medical School and completed her pediatrics residency at UC Irvine Medical Center.
With decades of clinical experience, she specialises in age management medicine, regenerative medicine, wound healing and growth factor therapies, and her practice integrates evidence-based medical science with advanced aesthetic treatment.
For PureLift LAB she reviews articles for medical accuracy across the whole dial, from the gentle nanocurrent and microcurrent settings through to muscle-level EMS and the Infuse pass.
Daniel Grinberg, MD, FACS
Board-Certified Otolaryngologist | Head and Neck Surgeon | Fellow, American College of Surgeons | Mount Sinai
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Daniel Grinberg, MD, FACS is a board-certified otolaryngologist and head and neck surgeon at ENT and Allergy Associates in West Nyack, New York. He earned his medical degree from Columbia University College of Physicians and Surgeons.
He completed his otolaryngology residency at New York University Medical Center, serves as Assistant Clinical Professor at Mount Sinai School of Medicine, and is a Fellow of both the American College of Surgeons and the American Academy of Otolaryngology.
For PureLift LAB he brings a wider clinical lens, connecting at-home facial stimulation from microcurrent to EMS to the anatomy underneath, with the same rigour we apply to every device specification.
Prof. Dr. med. Ivo Buschmann
Chair of Angiology, Medizinische Hochschule Brandenburg | Clinic Director, University Clinic for Angiology
Read bio
Prof. Dr. med. Ivo Buschmann is Chair of Angiology at the Medizinische Hochschule Brandenburg Theodor Fontane and Clinic Director of the University Clinic for Angiology at the Brandenburg University Hospital.
He trained at the University of Hamburg, was a Max Planck Society Fellow at the Max Planck Institute for Heart and Lung Research, and held senior consultant posts at the Charite Universitatsmedizin Berlin before his appointment as Chair in 2016.
One of Europe's leading authorities on arteriogenesis, with over 150 peer-reviewed publications and US and EU patents, he reviews for PureLift LAB how the evidence on electrical stimulation is read and where its limits lie.
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NuFACE reviews praise its ease of use, design and FDA clearance, while the common complaints are the price, the ongoing cost of gels, discomfort at higher levels and the commitment regular use requires.
This summary covers what reviews say, such as:
- the most common praise
- the most common complaints
- why expert and customer scores differ
- what reviews cannot tell you
- how NuFACE compares with other brands
and many more!
We make a competing device, PureLift, so we have quoted the review aggregators directly rather than giving our own verdict.
Key Points:
The ShopSavvy aggregator scored the NuFACE TRINITY 9.26 out of 10 from professional reviews and 6.79 out of 10 from customer ratings.
Owners praise the ergonomic design, ease of use, multiple levels and FDA clearance.
The most common complaints are the price, the cost of replacing gels and creams, and discomfort at higher levels.
Many reviews note that results depend on regular use, which some owners find hard to keep up.
No review can tell you how a device will work for your face, and results depend more on consistency than on the brand.
What the review scores say
The review aggregator ShopSavvy combined professional reviews and customer ratings for the NuFACE TRINITY. It scored the device 9.26 out of 10 from experts and 6.79 out of 10 from customers, an overall 8.03.
The gap between expert and customer scores is common for beauty devices. Experts often test for weeks with good technique, while customers report their own experience, including frustration with cost or effort.
Prices and specifications were checked on brand, retailer and reviewer pages in October 2026 and change often, so confirm them before you buy.
What owners praise
Ease of use
Reviewers describe NuFACE devices as user-friendly, with a simple button and guided routines.
Design
The ergonomic shape and the attachments on the TRINITY+ are frequently mentioned as strengths.
FDA clearance
Many reviews point to the FDA clearance as a reason to trust the device. The TRINITY+ is cleared under K212947 and K201782, and the MINI+ under K191672.
Visible lift
Owners who use the device consistently often report a firmer, more lifted look, especially along the jaw. What results look like is in our NuFACE before and after article.
What owners complain about
Price
The TRINITY+ at $395 is the most common complaint. The MINI+ Starter Kit at $250 is the lower priced option, reviewed in our NuFACE Mini review.
Ongoing gel costs
Reviewers note that gel activators and creams need replacing, adding to the cost. NuFACE gels start at $35. See our gel for NuFACE article.
Discomfort at higher levels
Some owners find higher levels uncomfortable, which usually improves with more gel and a lower setting. See our article on why a device can feel weaker.
The commitment
Results depend on regular use and fade if you stop, which some owners find hard to keep up.
Product condition
A few reviews report items arriving in used condition from third-party sellers. Buying from NuFACE or an authorized retailer reduces that risk.
What reviews cannot tell you
How the device will work for your face, since starting point, age and consistency vary.
Whether a five star review was written after a week or a year of use.
Whether a review was incentivized. How to spot unreliable reviews is in our article on whether facial device reviews are real.
NuFACE compared with other brands
No study has compared NuFACE with another consumer device head to head. What differs is price, published output, gel requirements and technologies.
See our NuFACE vs other brands article and our NuFACE TRINITY+ review.
Our devices run nanocurrent at level 1, microcurrent at level 2 and EMS from level 3 to 10, plus an Infuse pass, on one dial, with a ten minute session and no more than three minutes per side of the face, and they work with any water-based conductive serum.
Our direct comparison is in PureLift vs NuFACE.
Do not use any facial current device if you have a pacemaker or other implanted electronic device, if you are pregnant or if you have epilepsy, and skip broken or irritated skin. The full list is in our safety article.
Frequently asked questions
Are NuFACE reviews good
Expert reviews are strongly positive, while customer ratings are more mixed, mainly because of price, gel costs and the commitment regular use requires.
What do people complain about with NuFACE
The price, the ongoing cost of gels, discomfort at higher levels and the need for regular use.
Does NuFACE really work according to reviews
Owners who use it consistently often report a firmer, more lifted look, especially along the jaw.
Why are some NuFACE reviews negative
Common reasons are cost, discomfort, inconsistent use and, in a few cases, items bought from third-party sellers.
Is NuFACE worth it based on reviews
For people who will use it several times a week, many reviewers say yes. The MINI+ Starter Kit at $250 is the lower cost way to try it.
This article sits inside our full map of the category, where we set out all 33 devices we track, what each one carries and what each brand publishes: Nine Technologies on One Dial, What the Rest of the Market Actually Carries.