Reviews on NuFACE, What Owners Praise and Complain About
Medically reviewed by
4 independent reviewers
Andrew Conrad Barile, kinésithérapeute, DPT
Doctorat en physiothérapie (DPT), physiothérapeute agréé (PT)
Read bio
Le Dr Andrew Conrad Barile est docteur en physiothérapie et PDG ainsi que fondateur de Xtreem Pulse LLC. Il a obtenu son doctorat en physiothérapie à Daemen College et possède plus de vingt ans d'expérience clinique et entrepreneuriale en physiothérapie pédiatrique, thérapie craniosacrale et innovation en dispositifs médicaux. Sa profonde connaissance de l'anatomie humaine, de la physiologie musculaire et des technologies thérapeutiques offre une approche scientifique précieuse pour le rajeunissement du visage et les solutions anti-âge.
Bertica M. Rubio, M.D.
Directeur Médical, Clinique de Médecine Régénérative Anti-âge | Médecin Certifié par le Conseil | École de Médecine de Dartmouth
Read bio
Le Dr Bertica M. Rubio est une médecin certifiée et directrice médicale de la clinique de médecine régénérative anti-âge à Redlands, en Californie. Elle a obtenu son Bachelor of Science à l'Université Loyola Marymount et son Doctorat en médecine à la Dartmouth Medical School (Geisel School of Medicine). Elle a effectué sa résidence en pédiatrie au UC Irvine Medical Center.
Forte de plusieurs décennies d'expérience clinique, le Dr Rubio est spécialisée en médecine de gestion du vieillissement, médecine régénérative, cicatrisation des plaies et thérapies par facteurs de croissance. Sa pratique intègre la science médicale fondée sur des preuves avec des traitements esthétiques et régénératifs avancés, aidant les patients à atteindre une santé optimale et une vitalité juvénile.
Le Dr Rubio est passionnée par l'éducation des patients sur la science derrière les soins de la peau, le rajeunissement du visage et les technologies non invasives comme l'EMS (stimulation électrique musculaire) pour le tonus facial. Ses articles pour PureLift LAB allient connaissances médicales rigoureuses et conseils pratiques pour obtenir des résultats réels et durables.
Daniel Grinberg, MD, FACS
Otolaryngologiste et chirurgien de la tête et du cou certifié par le conseil | Membre, American College of Surgeons | Professeur clinique adjoint, Mount Sinai School of Medicine
Read bio
Daniel Grinberg, MD, FACS, est un oto-rhino-laryngologiste certifié par le conseil et chirurgien de la tête et du cou chez ENT and Allergy Associates à West Nyack, NY. Il a obtenu son diplôme de médecine au Columbia University College of Physicians and Surgeons, a effectué sa résidence en oto-rhino-laryngologie au New York University Medical Center, et est professeur clinique adjoint à la Mount Sinai School of Medicine. Il est membre de l'American College of Surgeons et de l'American Academy of Otolaryngology.
La perspective chirurgicale de la tête et du cou du Dr Grinberg offre aux lecteurs de PureLift LAB une vision clinique élargie — reliant la pratique EMS à domicile à l'anatomie médicale sous-jacente avec la même rigueur scientifique que celle que nous appliquons à chaque spécification d'appareil.
Prof. Dr med Ivo Buschmann
Président d'Angiologie, Hochschule Medizinische Brandenburg | Directeur de clinique, Clinique universitaire d'angiologie, Hôpital universitaire de Brandebourg | Ancien consultant principal, Charité Universitätsmedizin Berlin
Read bio
Le Prof. Dr. med. Ivo Buschmann est titulaire de la chaire d'angiologie à la Medizinische Hochschule Brandenburg Theodor Fontane (MHB) et directeur de la clinique universitaire d'angiologie à l'hôpital universitaire de Brandebourg. Il a effectué sa formation médicale à l'Université de Hambourg, a été boursier de la Société Max-Planck à l'Institut Max-Planck de recherche sur le cœur et les poumons, et a occupé des postes de consultant principal à la Charité Universitätsmedizin Berlin Campus Virchow avant d'être nommé titulaire de la chaire à la MHB en 2016.
Le Prof. Buschmann est l'une des principales autorités européennes en arteriogenèse — la croissance et le remodelage des vaisseaux sanguins induits par le flux — avec plus de 150 publications évaluées par des pairs et plusieurs brevets américains et européens sur des dispositifs stimulant la croissance des vaisseaux collatéraux par une thérapie contrôlée du taux de cisaillement. Ses recherches relient la stimulation mécanique et électrique à l'adaptation vasculaire, à la microcirculation et à la perfusion tissulaire.
Les contributions du Prof. Buschmann apportent aux lecteurs de PureLift LAB une perspective en biologie vasculaire qui complète notre expertise clinique, en physiothérapie et en anatomie chirurgicale — expliquant comment la stimulation EMS engage non seulement les muscles faciaux mais aussi la microcirculation qui les alimente, et pourquoi une administration intelligente est aussi importante au niveau du flux sanguin qu'à celui de la contraction musculaire.
Partager
NuFACE reviews praise its ease of use, design and FDA clearance, while the common complaints are the price, the ongoing cost of gels, discomfort at higher levels and the commitment regular use requires.
This summary covers what reviews say, such as:
- the most common praise
- the most common complaints
- why expert and customer scores differ
- what reviews cannot tell you
- how NuFACE compares with other brands
and many more!
We make a competing device, PureLift, so we have quoted the review aggregators directly rather than giving our own verdict.
Key Points:
The ShopSavvy aggregator scored the NuFACE TRINITY 9.26 out of 10 from professional reviews and 6.79 out of 10 from customer ratings.
Owners praise the ergonomic design, ease of use, multiple levels and FDA clearance.
The most common complaints are the price, the cost of replacing gels and creams, and discomfort at higher levels.
Many reviews note that results depend on regular use, which some owners find hard to keep up.
No review can tell you how a device will work for your face, and results depend more on consistency than on the brand.
What the review scores say
The review aggregator ShopSavvy combined professional reviews and customer ratings for the NuFACE TRINITY. It scored the device 9.26 out of 10 from experts and 6.79 out of 10 from customers, an overall 8.03.
The gap between expert and customer scores is common for beauty devices. Experts often test for weeks with good technique, while customers report their own experience, including frustration with cost or effort.
Prices and specifications were checked on brand, retailer and reviewer pages in October 2026 and change often, so confirm them before you buy.
What owners praise
Ease of use
Reviewers describe NuFACE devices as user-friendly, with a simple button and guided routines.
Design
The ergonomic shape and the attachments on the TRINITY+ are frequently mentioned as strengths.
FDA clearance
Many reviews point to the FDA clearance as a reason to trust the device. The TRINITY+ is cleared under K212947 and K201782, and the MINI+ under K191672.
Visible lift
Owners who use the device consistently often report a firmer, more lifted look, especially along the jaw. What results look like is in our NuFACE before and after article.
What owners complain about
Price
The TRINITY+ at $395 is the most common complaint. The MINI+ Starter Kit at $250 is the lower priced option, reviewed in our NuFACE Mini review.
Ongoing gel costs
Reviewers note that gel activators and creams need replacing, adding to the cost. NuFACE gels start at $35. See our gel for NuFACE article.
Discomfort at higher levels
Some owners find higher levels uncomfortable, which usually improves with more gel and a lower setting. See our article on why a device can feel weaker.
The commitment
Results depend on regular use and fade if you stop, which some owners find hard to keep up.
Product condition
A few reviews report items arriving in used condition from third-party sellers. Buying from NuFACE or an authorized retailer reduces that risk.
What reviews cannot tell you
How the device will work for your face, since starting point, age and consistency vary.
Whether a five star review was written after a week or a year of use.
Whether a review was incentivized. How to spot unreliable reviews is in our article on whether facial device reviews are real.
NuFACE compared with other brands
No study has compared NuFACE with another consumer device head to head. What differs is price, published output, gel requirements and technologies.
See our NuFACE vs other brands article and our NuFACE TRINITY+ review.
Our devices run nanocurrent at level 1, microcurrent at level 2 and EMS from level 3 to 10, plus an Infuse pass, on one dial, with a ten minute session and no more than three minutes per side of the face, and they work with any water-based conductive serum.
Our direct comparison is in PureLift vs NuFACE.
Do not use any facial current device if you have a pacemaker or other implanted electronic device, if you are pregnant or if you have epilepsy, and skip broken or irritated skin. The full list is in our safety article.
Frequently asked questions
Are NuFACE reviews good
Expert reviews are strongly positive, while customer ratings are more mixed, mainly because of price, gel costs and the commitment regular use requires.
What do people complain about with NuFACE
The price, the ongoing cost of gels, discomfort at higher levels and the need for regular use.
Does NuFACE really work according to reviews
Owners who use it consistently often report a firmer, more lifted look, especially along the jaw.
Why are some NuFACE reviews negative
Common reasons are cost, discomfort, inconsistent use and, in a few cases, items bought from third-party sellers.
Is NuFACE worth it based on reviews
For people who will use it several times a week, many reviewers say yes. The MINI+ Starter Kit at $250 is the lower cost way to try it.
This article sits inside our full map of the category, where we set out all 33 devices we track, what each one carries and what each brand publishes: Nine Technologies on One Dial, What the Rest of the Market Actually Carries.