Shipping Information

We understand the importance of getting your beauty products to you as quickly as possible. We always strive to send out products as soon as we receive your order. Here is some important information about our shipping process:

Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Locations

Most of our shipping is processed from the following locations:

  • New York, USA
  • Germany
  • France

The shipping location for your order will depend on product availability and your delivery address.

Shipping Options

During the checkout process, you will have the option to choose your preferred shipping service, if available in your region. The shipping options may include:

  • Standard Shipping: Estimated delivery time is 5-7 business days.
  • Expedited Shipping: Estimated delivery time is 2-3 business days.
  • Overnight Shipping: Orders placed before 12 PM will be delivered the next business day.

Please note that delivery times are estimates and not guaranteed.

Shipping Rates

Shipping rates are calculated based on the weight of the order and the destination. The applicable shipping charges will be displayed at checkout.

International Shipping

We offer international shipping to many countries. During checkout, you can select your country to see the available shipping options. Please note that international shipping times may vary depending on the destination.

Order Tracking

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours. You can use this number to check the status of your shipment.

Shipping Restrictions

Some products may be restricted for shipping to certain destinations. If your order contains any restricted items, you will be notified at checkout.

Lost or Damaged Packages

We are not responsible for packages lost or damaged in transit. If your order is lost or damaged, please contact the shipping carrier to file a claim. We will provide assistance to the best of our ability, but we recommend purchasing shipping insurance for added protection.

Contact Us

If you have any questions or concerns about your shipment, please contact our Customer Service